Support
Contact TradeSentrix
Contact support for account access, subscriptions, Telegram, Binance API validation, security, payments, or general platform questions.
Email support
Send a clear description of the issue and include your registered email address. Never email Binance API secrets or passwords.
package@tradesentrix.comWebsite chat
Use the chat widget for basic questions. Do not share passwords, recovery codes, API secrets, or private exchange account data.
Create an accountInclude these details
- The page or feature involved
- The exact error message, without private credentials
- Approximate time of the issue and your timezone
- Whether the issue affects dashboard, Telegram, subscription, or auto-bot execution